CUT-THE-CABLE.COM

August 30, 2010

Comcast/NBCU Merger Under DOJ Microscope

The Department of Justice is examining how the proposed $13.75 BILLION deal of Comcast acquiring NBC Universal from General Electric might adversely affect the blossoming Internet video market.  There are fears that the new Comcast could potentially stunt the Internet video industry’s growth.  The agency’s antitrust division is looking into whether or not Comcast could [...]

The Department of Justice is examining how the proposed $13.75 BILLION deal of Comcast acquiring NBC Universal from General Electric might adversely affect the blossoming Internet video market.  There are fears that the new Comcast could potentially stunt the Internet video industry’s growth.  The agency’s antitrust division is looking into whether or not Comcast could potentially control distribution rights to significant amounts of television programming on the Internet, which would effectively block potential competition.

Companies like Netflix and others are providing access to television programming and movies over the Internet which is encroaching on the traditional market of cable and satellite companies, which in turn are trying to fend off the competition by creating Internet-based distribution methods of their own.  Current regulations require cable companies that own content (like Comcast) to make that programming available on reasonable terms to rivals.

DISH and DirecTV have added their 2-cents into the discussion by requesting that those regulations be extended to any Comcast/NBCU content that’s delivered over the Net.  [Hmmm, do you think they fear that Comcast will be looking to make some content EXCLUSIVE to Internet distribution to bypass existing regulations?]

They are also looking closely at Comcast’s efforts to give its cable customers online access to some TV content that isn’t widely available online now, and how that might affect access to those programs by other Internet providers. That might result in fewer competitors over time so that consumers would end up paying more for video in general.  [LOL,,,if WALMART can do it and get away with it, why not COMCAST?]

“The success of the online-video-business model depends critically on access to online content, and strict conditions on the transaction would be necessary to thwart” any attempts by Comcast-NBCU to block access, Dish wrote in a complaint to the FCC detailing its support for broadening the existing regulations.

Comcast’s response to the complaint: “Online video is not a substitute” for multichannel video programming.  “In addition, several impediments – technological, pricing related, and rights related – make it highly unlikely that online video will become a substitute” for such service “in the foreseeable future.” [...so let us just SQUASH it before it does and we'll be doing you a favor too]

Although the transaction is expected to be approved late this year or early in 2011, the government does have some leverage and it could impose conditions particularly because of the FCCs involvement which has broader authority to act to stop anything that it deems to be against the public interest.Regardless of the outcome of this deal, the DOJ & FCC will most likely continue to investigate whether cable operators are acting to thwart emerging competition from the Web. If so, they could file a suit under the Sherman Antitrust Act for anti-competitive behavior.  [...in which case they will pay what seem to be a hefty fine but will only amount to a drop in the bucket compared to the stolen revenues and lost opportunity cost for Internet Video companies that could have been great if only they had a fighting chance]

August 11, 2010

Comcast + Blockbuster = ???

Blockbuster has jumped in bed with Comcast and should they produce any offspring you can be sure that the combined DNA of these two companies will spell nothing but trouble with a capital “T” for consumers. A talking head for Comcast describes the deal as a marketing agreement where Comcast will be able to offer [...]

Blockbuster Logo

Blockbuster has jumped in bed with Comcast and should they produce any offspring you can be sure that the combined DNA of these two companies will spell nothing but trouble with a capital “T” for consumers.

A talking head for Comcast describes the deal as a marketing agreement where Comcast will be able to offer discounts on Blockbuster’s DVD-By-Mail service to certain Comcast customers. As part of the agreement, Comcast will not take a cut of any related revenue, but will provide deeper discounting for customers who decide to take advantage of the Blockbuster DVD-By-Mail service. It wasn’t immediately clear how much the deal might be worth to Blockbuster.

“It’s not about a financial benefit, but about targeting (our) the products to Blockbuster customers,” the Comcast talking head said.

As part of the model, Blockbuster stores have been promoting Comcast’s triple-play (otherwise known as the “3-Card Monte”) services.

Here’s the real scoop folks…Blockbuster is in big financial trouble and is grasping at straws.  Comcast sees an opportunity to get some cheap advertising through Blockbuster, but mostly they want their customer list.   When Blockbuster goes bankrupt about 18-months from now, Comcast will swoop down on all of the former Blockbuster customers with a “teaser” deal that they can’t refuse.

It is no different than a street corner crack dealer handing out free samples to the neighborhood kids to get them hooked so they can score the BIG BUCKS on the back end.

COMCAST…DEALING YOUR FAVORITE DRUG SINCE 1963

July 23, 2010

Frank Eliason Resigns

I can’t say that it comes as unexpected, but at the same time…WOW! Frank Eliason, better known as “Mr. ComcastCares”, has resigned his post as Director of Digital Care in Comcast’s Customer Service organization. Frank was responsible for leveraging social media, primarily Twitter, in attempting to improve Comcast’s abysmal reputation in the area of customer [...]
Mr. ComcastCares

Frank Eliason (Mr. ComcastCares)

I can’t say that it comes as unexpected, but at the same time…WOW! Frank Eliason, better known as “Mr. ComcastCares”, has resigned his post as Director of Digital Care in Comcast’s Customer Service organization. Frank was responsible for leveraging social media, primarily Twitter, in attempting to improve Comcast’s abysmal reputation in the area of customer service. Frank built an extensive machinery of tracking and analysis using tools like WebTrends and Radian6 in order to evaluate things like how many people are talking about you online vs. a competitor and the relative “influence” of those people.  The success of Franks efforts have been highlighted in BusinessWeek and countless blogs.

The timing of the announcement coincidentally corresponds with a response to a comment that Frank submitted on the ‘Worst Company in America’ post.  I’m not going to be so bold as to say that I am responsible for Franks decision, but if CTC had any influence at all, then I’m glad to know I was able to help in whatever little way.  You can follow Frank on his personal blog at http://www.frankeliason.com.

Customer Service & Corporate America

Unfortunately, Comcast is not the only company that has customer service issues.  There are a dwindling few companies left out there that have real customer service anymore.  Most times you’ll pick up the phone to call customer service for any company and the first thing you get is ‘press 1 for English’  followed by a half hour worth of questions before you actually speak to a live human who barely speaks English and then asks you all of the same questions that you just spent a half hour answering to the computer.  One hour later when you actually get to voice your concern, you get transferred into thin air and have to start over.

Why is this?  Do companies really hate their customers that much?  No, the real reason is that there is a disconnect between the company’s cost of providing quality customer service and the customers expectation that it should be provided for free.  So then just add the cost of customer service to the product, right?  No, because the consumer will select like products by price and customer service quality is not considered a ‘value’ at the time of purchase.  So how do we get past this disconnect?  That my friends is the million dollar question that has plagued all of these companies for at least a decade.  They tried outsourcing to India and the consumers complained even harder.  Social media is the new frontier and it is too early in the game to call in the jury for their verdict, but there are some positive signs.

Message to Frank

Despite the public and private back-and-forth we’ve had over the past year, it is my opinion that you have pioneered some important work in the customer service arena.  Frank has demonstrated to me and to many other Twitter denizens that Frank Eliason personally cares.  Now whether or not ComcastCares is a different question of which we all know the answer.  Frank being the consummate professional is not going to leave with any negative comments toward his lame-duck employer (especially if he is being paid off to sign a non-compete for an extended period).  Yet as we all know, actions speak louder than words and by Frank leaving Comcast we know two things: 1) Comcast was not willing to compensate Frank according to his market value (which is less than his accrued value within Comcast), and 2) Comcast doesn’t care about providing real customer service…just the illusion thereof.  We hope that your new employer actually does care about improving the customer experience although I’m not holding my breath.  Only time will tell if they back your efforts with policy changes because that is the only way real change occurs.

Best of Luck!

July 3, 2010

Al Franken Weighs in on Comcast/NBCU Merger

Reprinted from The Hill: Sen. Al Franken (D-Minn.) blasted the prospective Comcast-NBC Universal merger and pressed Supreme Court nominee Elena Kagan for her views on net neutrality during her confirmation hearing this week. Kagan declined to weigh in on the pending merger, but said that First Amendment rights should not be used as a kind [...]

Reprinted from The Hill:

Senator Al Franken

Sen. Al Franken (D-Minn.) blasted the prospective Comcast-NBC Universal merger and pressed Supreme Court nominee Elena Kagan for her views on net neutrality during her confirmation hearing this week.

Kagan declined to weigh in on the pending merger, but said that First Amendment rights should not be used as a kind of free pass when companies are charged with anti-competitive conduct.

“The First Amendment does not provide a general defense to the anti-trust laws,” she told the Senate Judiciary Committee. “In general, the anti-trust laws are the anti-trust laws and they apply to all companies.”

When Franken asked more explicitly about how net neutrality might be legally defended, Kagan declined to take a stance on what she characterized as a policy issue. But she generally supported Franken’s description that free-speech rights promote media diversity.

“One of the purposes of the First Amendment is to ensure a public sphere in which all kinds of thoughts and views can be expressed and we can learn from all of them,” she said.

Franken reinforced the strong stance he took earlier this year in opposition to the merger.

“Comcast is already extremely powerful,” he said. “It’s the nation’s largest cable operator and also the largest home Internet service provider. If it owned both the pipes and the programming it would have the ultimate ability to keep others from publishing.”

He warned that other major Internet service providers may decide to follow the Comcast into the content arena.

“I worry that if Comcast and NBC merge, AT&T and Verizon are going to decide that they have to buy ABC or CBS and that will mean there will be less independent programming, fewer voices, and a smaller marketplace of ideas,” he said.

Franken broached net neutrality during Justice Sonia Sotomayor’s confirmation hearings last year as well.

A Saturday Night Live Comedian gets it.  What can be so hard? Speaking of SNL, can you imagine what it would end up being if Comcast gets their hands on it?

June 30, 2010

Comcast Increasing Rate 50%

That’s right folks, you heard it here first.  This is a Cut-The-Cable (CTC) EXCLUSIVE! On July 1, 2010 Comcast will be raising the rate that it costs you to pay them through Western Union Convenience Pay at your local supermarkets in cash from $1.00 to $1.50.  See it for yourself. Here’s the story that goes [...]

That’s right folks, you heard it here first.  This is a Cut-The-Cable (CTC) EXCLUSIVE!

On July 1, 2010 Comcast will be raising the rate that it costs you to pay them through Western Union Convenience Pay at your local supermarkets in cash from $1.00 to $1.50.  See it for yourself.

Comcast SUX Again!

Comcast 7/1/10 Rate Increase

Here’s the story that goes along with this gem.  On Sunday 6/27/10 my wife and I are out grocery shopping.  The grocery store was completely out of one of the sale items that we were looking to pick up, so after checking out we headed over to the courtesy booth to get a ‘rain check’ for the sale item.  That’s when I spied this little item that was prominently laminated and taped to the from of the counter.  It reads “ATTENTION (grocery store name obfuscated so that the store manager doesn’t get fired) CUSTOMERS.  EFFECTIVE July 1, 2010.  The Service Fee for Comcast wil increase from $1.00 to $1.50.  This is a Western Union Convenience Pay ® service fee payable in cash only.  THANK YOU for your business!”

Well, of course I had to get all of the details on this from the grocery store manager (GSM) so here is what he told me.

CTC: Hi, I’m doing an article for the Internet regarding Comcast and I was wondering if I could take a few pictures of your Courtesy Booth area.

GSM: I’m sorry but picture taking within the store is not allowed unless your get permission from our corporate headquarters.

CTC: Ok, then would it be possible to get a copy of the rate increase notice that is posted?

GSM: Sure, I can help you with that.  [GSM struggles to remove tape from the front of the posted notice.]  I’ll tell you what, you just need a picture of this notice right?  I’ll let you take that if you PROMISE to cross out the store name at the top.

CTC: I promise. [*CLICK*]  Do you mind if I ask you a few questions regarding Comcast?

GSM: I’ll try to answer what I can.

CTC: Do you know if this rate increase is being driven by Comcast or Western Union?  Who receives the fee?

GSM:  We receive a very small portion for doing our part.  Western Union Convenience Pay is the service used by most of the companies that we collect for and the rates are not going up for those other companies, so I am 99% sure that the rate increase is all going to Comcast.

CTC: Why would someone pay you a service fee to take their money?  Wouldn’t it be cheaper to pay their bill using a 1st class stamp?

GSM: …or even the Internet.  I wold say that most of the people that pay their bills in cash at our service booth are the ones that do not have a checking account and either do not have Internet service or are not very computer savvy.  They are probably from a different socio-economic situation than you and I.

CTC: One last question, About how many Comcast transactions do you handle n a month, and what is the average amount of each transaction?

GSM: Oh, it’s very small, maybe 1% of our business and the size of the bill is for whatever is typical for just basic cable TV, what is that, about $50 a month, and then you tack on all of those taxes and other charges.

CTC:  Thank you very much for your time

GSM: No problem.  Just remember to take the store name off of that picture or I’m hunting you down!

Now I look over to my wife and I’m all proud that I was able to nail this story, and she’s looking down at the frozen items that are beginning to melt and giving me the STINK EYE!  I wonder if Matt Drudge has those issues?

I contacted Western Union and they assured me that the rate increase was not coming from their end, so at this point it is all being chalked up to more Comcast greed.  It is obvious to me that the people that are paying their Comcast bills at the grocery store are the ones that can least afford it, and by increasing the fee that they charge for processing a cash payment Comcast is rubbing salt into the wound.

My opinion is that by allowing alternate means of paying for their services by cash though local grocery stores and other outlets, Comcast has grouped itself with the likes of electric companies, telephone companies, and other services that are all regulated in some form or another by Public Utility CommissionsIf Comcast wants to act like a utility, I say that they should be treated like one too and have the local and state regulatory bodies enact some PRICE CONTROL on them.

June 22, 2010

Comcast Lies Again About HDTV Channels

This commentary is from TV Predictions and is re-printed here for your reading pleasure. Washington, D.C. (June 17, 2010) by Phillip Swann Comcast has informed the Federal Communications Commission that it plans to deploy a new technology that will enable it to offer more than 150 HD channels later this year, Multichannel News writes. Oh, [...]

This commentary is from TV Predictions and is re-printed here for your reading pleasure.

Washington, D.C. (June 17, 2010) by Phillip Swann

Comcast has informed the Federal Communications Commission that it plans to deploy a new technology that will enable it to offer more than 150 HD channels later this year, Multichannel News writes.

Oh, really? Where have we heard this before? Oh, I remember.

In March 2008, Comcast CFO Michael Angelakis told a financial conference in Florida that his company had the capacity to offer more than 150 High-Definition channels. In March 2008!

What happens when a Comcast Executive goes on the record?

That was more than two years ago and Comcast has yet to offer 150 HD channels in any market. In fact, the cable operator now offers less than 50 high-def channels in many markets, including ones as large as South Florida.

When asked in 2008 why Comcast was not offering more HD channels, Angelakis said that “not every HD channel deserves to be in HD, and there are lots of HD channels that aren’t watched very much.”

Folks, don’t be fooled by Comcast’s latest effort to pull the wool over your HD-hungry eyes. The company said the new technology, which is actually an old technology called Switched Digital Video, will be deployed in several markets this year and it will expand to more markets in 2011 and 2012. But, trust me, Comcast has no plans to offer 150 real HD channels. Just as it didn’t in 2008.

The cable operator is just trying to bamboozle subscribers into thinking that waves of additional channels are coming their way. But they are not. Comcast may add some HD channels, but it won’t offer as many as DIRECTV, Dish Network, Verizon, AT&T, Cablevision or a few other providers because it doesn’t want to pay programmers to carry their channels.

It’s that simple. The company wants to reduce programming costs because it’s losing video subscribers hand over fist. (Nearly one million customers have dropped their Comcast TV service in the past year.)  [ You see, IT'S WORKING!  KEEP IT UP! ]

According to Multichannel News, Comcast says SDV will “result in the launch of at least 50 additional channels, bringing the total number of HD channels in these systems to over 150.”

Again, you might see more HD channels in some large markets — the ones the media watches closely — but don’t expect Comcast to significantly expand its HD lineups, particularly in small and mid-sized markets.

And if it tries to claim 150 HD channels in any given market, it will likely be the result of expanding its Video on Demand lineup and calling that “channels.”

When it comes to HD, Comcast lies.

Phillip Swann is president and publisher of TVPredictions.com. He has been quoted in dozens of publications and broadcast outlets, including CNN, Fox News, Inside Edition, The New York Times, The Washington Post, The Chicago Tribune, The Financial Times, The Associated Press and The Hollywood Reporter. He can be reached at swann@tvpredictions.com or at 703-505-3064.

And when is comes to Customer Service, Comcast lies, and when it comes to Pricing, Comcast lies, and when it comes to Delivering their Product, Comcast lies, and the list goes on and on.

How to get TV through the Internet

Here’s a nice little article forwarded by Joann…Thanks Joann!  This is a re-print from of all places The Cable News Network. Jonathan Strickland cut ties with his cable company a year ago, yet he continues to watch all his favorite TV shows. He has saved nearly $700 over the last year and, most importantly, he [...]

Here’s a nice little article forwarded by Joann…Thanks Joann!  This is a re-print from of all places The Cable News Network.

Jonathan Strickland cut ties with his cable company a year ago, yet he continues to watch all his favorite TV shows. He has saved nearly $700 over the last year and, most importantly, he tasted the thrill of telling his cable provider to shove it.

“We were having poor service, channels were getting cut back and the prices were going up,” said Strickland, a senior writer for HowStuffWorks. Although cable companies often lure new customers with special rates, he said it seemed “the longer you were staying with them, the more you were getting punished.”

How has Strickland pulled this off? Mostly through a combination of Netflix and Hulu, the Internet TV service he views on his laptop.

And he’s had no regrets.

Hulu.com

An onslaught of new technology is freeing people from cable or satellite TV companies like never before by allowing customers to get shows via broadband and other means.

Some people use sites like Hulu, and don’t mind with waiting a couple days after the show airs on television to watch. Others figure out elaborate set ups to run their HD televisions through their PCs using applications like Windows Media Center.

It’s not mainstream yet and far from a perfect alternative, but little by little a younger generation is starting to take notice and make the switch, technology experts say.

“It’s a niche audience now, but it’s a concern for cable companies because this is the way things are going,” said Lance Ulanoff, editor-in-chief of PCMag.com. “They’re going to have to figure out the revenue model.

“Right now, there’s tension between what people want and what content providers are willing to deliver.”

At a recent visit to Google’s Silicon Valley headquarters, comedian Conan O’Brien told the tech-savvy crowd what it already knew: The landscape is changing fast.

“I don’t know what television is going to be five years from now. There’s a lot of people that think you’re just going to experience it through your server,” said O’Brien, between taking digs at Jay Leno and Google execs.

“People don’t even know how the business is going to change. There might not be network television as we know it.”

The former NBC talk-show host, who is moving to cable channel TBS this fall, then added, “Wouldn’t that be sweeeeet!”

Joking aside, it’s something everyone, from consumers to industry executives, is keeping a close eye on.

The cable and satellite-dish giants already have their share of critics. Facebook pages “I Hate Time Warner Cable,” “I Hate Comcast” and “I Hate DirecTV” [and CUT-THE-CABLE] have sprung up, allowing fans to vent their frustrations.

“I wonder how many more channels on my little line-up they are going to continue removing and want me to keep paying their rising rates,” one person wrote.

Another said, “All the providers for TV services suck ’cause they are all trying to suck you in and then up your rates.”

Yet before consumers pull the plug on cable or satellite TV, people like Strickland say they should be prepared for the change. Internet TV takes getting used to, and there is a loss of picture quality, he said. And if you want a complete home theater set-up, it’s extremely hard to accomplish unless you’re an electronics whiz and know how to make end-arounds.

Web TV also may not be ideal if you’re a major sports fan, experts say. Most pro leagues, most notably the NFL, have exclusive contracts with networks or cable companies.

“This is the hard part about switching to an online-only consumption model,” said Ulanoff of PCMag.com. “There are no guarantees [about what content is available].”

Sites like Major League Baseball and ESPN3 have helped fill some of the void with live streams of games, but their offerings pale in comparison to the many choices on cable. Many World Cup soccer games are available on ESPN3, although some, such as the much-anticipated United States vs. England match, were not.

Blogger Sam Grobart tried going cable-less, but he found himself longing for cable TV for a completely different reason. Quite simply, he missed channel surfing.

“This isn’t a post about technology,” he wrote on the New York Times blog Gadgetwise. “This is a post about behavior.”

Strickland, an admitted “all-around geek,” understands that sentiment. Yet he says the DVR has already helped with that mentality, freeing people of the belief that they need to tune in at a specific time on a specific day of the week.

Besides the thrill of ditching his cable bill, convenience has been the other biggest benefit, he says. “I’m going to watch a show when I want to watch it.”

Strickland uses Hulu and Netflix’s streaming capabilities for most of his shows and movies. He watches about half of the material on his television and the other half on his laptop.

He has used a Roku box for his TV, a cost of about $100, to help stream movies. But since he bought the device, gaming consoles such as Nintendo’s Wii and Microsoft’s Xbox have begun offering Netflix’s streaming service, making his Roku less necessary.

In the end, Strickland says he’s saved at least $55 a month. Perhaps more importantly, he says he has a new level of freedom.

“I realized how much time I was spending watching television, and now I’m doing other things,” he said.

“He will deliver his soul from going into the pit, and his life shall see the light.” -Job 33:28

June 15, 2010

Comcast Accused of Attempted Bribe

Read this story re-printed from BLODIC.US Congresswoman Suggests That Comcast Tried To Bribe Her To Support Merger 6/9/10 – With plenty of scrutiny still facing the proposed merger between NBC and Comcast.  Representative Maxine Waters strongly suggested that someone from the company tried to bribe her to get her to support the merger: During a House [...]

Read this story re-printed from BLODIC.US

Maxine Waters

Congresswoman Suggests That Comcast Tried To Bribe Her To Support Merger
6/9/10 – With plenty of scrutiny still facing the proposed merger between NBC and ComcastRepresentative Maxine Waters strongly suggested that someone from the company tried to bribe her to get her to support the merger:

During a House Judiciary Committee that took place in L.A. on Monday, Representative Maxine Waters stated that she had received a call from “somebody at Comcast” asking, ‘What do you want?’”

Waters, who has been grilling the cable giant on issues of ethnic diversity, claims she replied by explaining the need for greater diversity in media. However, Waters says the Comcast caller responded by saying, “I’m talking about what do you want?”

Comcast, not surprisingly, denies any suggested wrongdoing:


Any implication that anyone ever inquired about what Congresswoman Waters would want personally is completely untrue. We meet and discuss the proposed joint venture with many members of Congress and other leaders. We have repeatedly tried to understand Congresswoman Waters’ concerns so that we can address them.

[It sounds to me like her concern is that you INSULTED HER INTEGRITY.  Maybe a few more ZEROS will help fix the situation]

June 7, 2010

Flat Screen TV Stands with Mounts

Ok, I’ll admit that this has nothing to do with helping you move away from Comcast or any other content provider, but this flat screen TV stand is too cool so I had to share it with you.  I’m sure that there are a good number of you out there that have moved or are [...]

Ok, I’ll admit that this has nothing to do with helping you move away from Comcast or any other content provider, but this flat screen TV stand is too cool so I had to share it with you.  I’m sure that there are a good number of you out there that have moved or are considering moving to the new flat screen TV technology.  It only makes sense now that everything is moving to High Definition and you want to take full advantage of it.  It isn’t cheap and there are a lot of considerations before making a selection.  Are you going to get Plasma, or LCD, or the latest LED?  It doesn’t matter because the one thing that they all have in common is that they don’t stand on their own feet like the old TV boxes of yesterday.  Now in addition to selecting the TV you want, you also need to consider how you are going to place it within your home.  Do you have a spare TV table that you can dedicate to this new ‘Monster’?  If you do then I’m sure it wasn’t originally intended for that purpose and will most likely look a bit cheesy in that role.  And that would only work for those TVs that come with a stand that you can place on a flat surface.  When you get into the larger TVs, your only option is to mount it on the wall.  Now you need to buy the special mounting kit specifically designed for the dimensions and weight of you new TV and have a professional install it and hope that they can find the studs along you wall in the location that you wanted to place the TV, otherwise you’ll find yourself having to re-arrange the entire room.  I wish that someone would come up with a better solution.

Mount up to 65" TV

BAM! Here you go.  The marketplace is a wonderful thing.  The consumers say they need something and someone is always willing to step up to the plate to meet the demands.  This HDTV stand is just one of several designs available to provide flat screen TV consumers with the versatility they need.  I like this particular one the best because it will handle the largest and heaviest TVs available today meaning that if I decide to upgrade in the future, I can grow into this piece of HDTV furniture rather than grow out of it.  Now I don’t have to put holes in my wall, or turn my dining room table into a pseudo TV stand.  This stylish piece of furniture will fit in with most any decor and best of all it will allow you to place your TV where you want rather than you having to change you whole layout to accommodate the TV.  Just imagine, one day you are sitting at home with the family watching TV in the den, and the next day you have a ‘dinner & a movie’ party in the family room…all using the same equipment.  Just try doing that with your wall mounted TV.

TV Stand Populated

Here’s another view with a sample TV mount and some other proposed components.  The best part is what you DON’T SEE.  You don’t see any ugly wires and cables hanging all over the place because the stand has a built-in HDTV Cable Management System so you can efficiently route your cables from one component to the other without them becoming an eye sore or a cleaning hazard.

Another thing that you may not notice by looking at the picture is that the shelves are made of tempered safety glass which will improve the reception of your infrared remote controls from various angles.  Opaque shelves tend to block the signal from some angles.  Take it from me, I know because that’s what I’m dealing with in the family room.  Now, the down side to having glass shelves is that they look so nice that you’ll start accumulating little nick-knacks if you’re not careful (-;   Dust is also an issue with the glass shelves, but now that you have a flat screen TV, I’m sure that you’ve gone out and purchase a special cleaner specifically designed for use on electrical components.  This cleaners work great on the glass shelves.

Here is a full list of the features and specifications:

  • Real wood veneer in a mocha finish
  • 8mm / 5mm tea colored tempered safety glass
  • Chrome cylinder glass supports
  • Universal hardware mounting kit
  • Swivel mount allows multi positioned viewing
  • Accommodates most LCD / Plasma TV’s up to 60″
  • Open shelves for proper air circulation
  • Wire management for hiding cords and cables
  • TV weight capacity: 150 lbs
  • Dimensions: Width: 44″ Height: 50″ Depth: 21 1/4″

Like I said earlier, this is just one of quite a few different designs.  This one just happens to make the most sense to me.  Check out all of these specially designed TV stands here, and I hope you find one that makes sense for you and your application…at least more sense than drilling holes in the wall.

June 4, 2010

Comcast’s COO Steve Burke Speaks Once Again

On June 2nd, 2010 Comcast COO Steve Burke was let out of his cage and allowed to speak at the“All Things Digital Conference”. I love it when Comcast lets Steve speak in public. He is like the Joe Biden of corporate America…you never know what he is going to say but you can always be [...]

On June 2nd, 2010 Comcast COO Steve Burke was let out of his cage and allowed to speak at the“All Things Digital Conference”. I love it when Comcast lets Steve speak in public. He is like the Joe Biden of corporate America…you never know what he is going to say but you can always be sure that it will be very “telling”.

This is a Big F#$%ing Deal, Right Pres?

His first comments have to do with the proposed Comcast/NBC Universal merger. He says that Comcast isn’t looking to get rid of NBC Universal’s movie studios or theme parks, saying that all of its parts are part of a good media company. [Translation: "Look out NBCU employees, sell-offs and layoffs are on the way"]

“Our modus operandi is not to sell things,” Burke said noting that all of NBC Universal’s many businesses make it “well-rounded.” [Translation: ”A Theme Park? What were they thinking? I'll bet we can get a few bucks from Six Flags for that dog”]

However, while he said that content and distribution can make for a good marriage, he said that is only the case if they are actively brought together well. “They don’t work together unless you make them work together,” he said. [Translation: “This whole merger thing is all about Price Fixing folks so get ready to see your cable bill go even higher as we rake in the profits”]

As for the company’s traditional distribution business over cable, Burke said he is not worried that Americans will choose to give up subscription television in favor of Hulu and other alternatives.

“There’s very little evidence people are giving up their subscription television,” he said. “All these other things are complementary.” [Translation: “We've paid Millions to marketing gurus to come up with package deals that insure our customers wont dump cable TV in favor if Internet programming. And if they try to, our Internet Management team will will send out RESET packets to cut off their connections to HULU and other content sites.  That's just what we did with that BitTorrent traffic and the FCC couldn't do anything about it. This is what Comcast calls Responsible Network Management.”]

One of the audience members [a Comcast shill] asked about the company’s efforts to police its high-speed Internet use.

“It’s very important to us that we provide really reliable, very fast Internet service,” he said. “We believe in an open Internet…That having been said, you need to make sure that the network is run efficiently and well.” [Translation: “We could give a RATS ASS about an open Internet and if you read our customer Terms & Conditions you will see that we can block & filter traffic all day long (just because we can) and you don't have a thing to say about it.”]

Protecting privacy and copyright, he said, are also important aims,” he said. “It’s very, very complicated. You walk this fine line trying to make sure the highway is not jammed with cars.” [Translation: “We OWN the highway Bee-otch, and we own the Tow Trucks that will clear away any traffic that is not generating revenue for Comcast.”]

Another questioner pointedly told Burke that a lot of his customers hated the company because of its service.

“You don’t get it right all the time,” he said, but said the company has spent hundreds of millions on both its system and customer service.

“We are clearly getting better,” he said. “It’s a competitive world. If you don’t take care of your customers, they will go somewhere else.” [Translation: “Clearly, we couldn't care less because in most markets we are the only option available, and where there IS 'so-called' competition you will find very little difference in the pricing or service offerings. So as you can see, the whole playing field is rigged tighter than a crooked casino. The dice are loaded. We've sliced up the whole U.S. map and negotiated territories with the other cable giants just like a scene out of 'The Godfather' and I'm Don frigin' Corleone! You need your ShowTime Crack and HBO heroine and between all of the Good Old Boys that are in the business of supplying you with your drug of choice, we'll make sure that you pay the price. Customer Service! Ha! Real customer service is an unnecessary expense that eats into our bottom line so don't hold your breath.”]

Yeah, we get it Steve. DAMN YOU'RE SMOOTH!

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