CUT-THE-CABLE.COM

June 9, 2009

Comcast Forces Internet Subscribers to Use their DNS Servers

Filed under: Rants — Tags: , , , , , , , , , , , , , , , — admin @ 9:21 am
Here’s one for the extreme Internet techies.  ***WARNING*** The author uses some harsh language in the original post. We’ve all experienced the annoying Internet redirection tricks folks like Comcast play, when you mistype a site name and you end up on an annoying advertising page because their DNS server resolves it to their own server?  Well, it’s [...]

Here’s one for the extreme Internet techies.  ***WARNING*** The author uses some harsh language in the original post.

We’ve all experienced the annoying Internet redirection tricks folks like Comcast play, when you mistype a site name and you end up on an annoying advertising page because their DNS server resolves it to their own server?  Well, it’s worse than you think.

Internet techies have been able to avoid this obnoxious behavior by pointing to another DNS server.  But Comcast has put a stop to that.  What they do is to take any UDP traffic bound for port 53 on any server and redirect it to their own server.  This means that you simply can’t use a different DNS server, even if you have one.

The author goes on to show how he PROVED that this is taking place.  So much for NET NEUTRALITY!

Chalk up another one for the SQUIRRELS at Comcast

banjosquirrel1

May 15, 2009

Tuscaloosans Drop Comcast for AT&T U-Verse

Filed under: Rants — Tags: , , , , , , , , , , , , , , , , — admin @ 11:27 am
Read about the excitement in the TuscaloosNews.Com Forums section. Consumers in Tuscaloosa, Alabama are elated that the Comcast monopoly in their area has finally been broken by availability of the AT&T U-Verse product.  Here are some of the more notable comments: the COMCAST office was overflowing with AT&T converts turning in their boxes You could [...]

Read about the excitement in the TuscaloosNews.Com Forums section.

Consumers in Tuscaloosa, Alabama are elated that the Comcast monopoly in their area has finally been broken by availability of the AT&T U-Verse product.  Here are some of the more notable comments:

  • the COMCAST office was overflowing with AT&T converts turning in their boxes
  • You could hear the joy in their voice
  • the quality is noticeably better and the features and channel selections are awesome
  • Comcast has been a monopoly (in Tuscaloosa) and as such has become fat and lazy
  • I could not be happier if Comcast went out of business
  • It was hasta la vista, etc. And we haven’t looked back.
  • Comcast is terrible, eventually everyone’s quality of service (or thier lack of) comes around to bite them in the arse
  • I have a neighbor who calls them concast. His theory: they are conning us out of our money, and casting us into the ignore bin of customer service
  • The only people I feel badly for with the Comcast situation are the people who may loose jobs over this. But the company has no one to blame but themselves for their lousy service.
  • Comcast had the most horrible customer service in town. I’d probably smile inside a little if they closed.
  • Comcast was the slowest “high-speed” internet I ever had. And we’ve had internet all over the country, including in Hawaii

Just one last comment to celebrate all former Comcast slaves…

And when this happens, when we allow freedom to ring, when we let it ring from every tenement and every hamlet, from every state and every city, we will be able to speed up that day when all of God’s children, black men and white men, Jews and Gentiles, Protestants and Catholics, will be able to join hands and sing in the words of the old Negro spiritual, “Free at last, free at last. Thank God Almighty, we are free at last.”   -MARTIN LUTHER KING JR-

May 7, 2009

San Jose State Student gets the Comcast Treatment

Filed under: Rants — Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , — admin @ 9:00 am
Ralph Warner writes in The Spartan Daily an item titled “Comcast Loves to Empty Wallets”. Here are a few awesome snippets from the piece: “…upon showing up to their offices – which had a stunning resemblance to the DMV with about 14 numbered windows, a ticketing machine and plenty of disgruntled customers…” “According to a [...]

Ralph Warner writes in The Spartan Daily an item titled “Comcast Loves to Empty Wallets”.

Here are a few awesome snippets from the piece:

“…upon showing up to their offices – which had a stunning resemblance to the DMV with about 14 numbered windows, a ticketing machine and plenty of disgruntled customers…”

“According to a 2004 survey by the American Customer Satisfaction Index, Comcast’s customer service satisfaction rating was the lowest of any organization or company finishing lower than the IRS…Comcast also has false or misleading claims of offering the most HD channels in their advertisements.”

“Underneath that witty inviting exterior lies a corporation that exudes greed and shows no gratitude toward loyal customers.”

Well said Ralph.  CUT-THE-CABLE gives you an A+

April 27, 2009

Getting Comcast Out of Your Life

Filed under: Rants — Tags: , , , , , , , , — admin @ 11:25 am
Chicago blogger Andrew Baltazar has put together video instructions to get free TV…LEGALLY! Yes folks, I have tried this and IT WORKS BEAUTIFULLY!  Not only is the picture quality superior to anything Comcast could deliver on their best day, but the best part is that IT IS FREE! Don’t wait any longer to try this [...]

Chicago blogger Andrew Baltazar has put together video instructions to get free TV…LEGALLY!

Yes folks, I have tried this and IT WORKS BEAUTIFULLY!  Not only is the picture quality superior to anything Comcast could deliver on their best day, but the best part is that IT IS FREE!

Don’t wait any longer to try this out.  CUT-THE-CABLE NOW!

April 23, 2009

Comcast Using ‘Bait & Switch’ Sales Tactics

Filed under: Rants — Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , — admin @ 2:05 pm
Read this complaint by SCHMOE101 at ComplaintBoard.com Here’s a ComCrap customer from Oakbrook Terrace, IL  who wanted to add phone service on top of the CATV and Internet service he was already receiving.  The salesperson said he could keep his two DVRs at no charge if he upgraded to their infamous “Triple Play” (also know [...]

Read this complaint by SCHMOE101 at ComplaintBoard.com

Here’s a ComCrap customer from Oakbrook Terrace, IL  who wanted to add phone service on top of the CATV and Internet service he was already receiving.  The salesperson said he could keep his two DVRs at no charge if he upgraded to their infamous “Triple Play” (also know as “Trouble Play”) for $179/month.  Guess what…HE FELL FOR IT!  Now about one week later, Comcast remotely cuts off the second DVR and says he has to pay another $15/month to get it working again.

$179/month!!!  People…what are you thinking?  That’s over TWO THOUSAND DOLLARS A YEAR!!!  I would love to see the statistic of how many households on government assistance are subscribers!!!  How anyone can feel that they are getting any VALUE here is beyond me, but that’s another rant.

Hey Comcast, I’ve got a better package name than “Triple Play”.  You should call it “The 3-Card Monte”: Now you see it, NOW YOU DON’T.

April 7, 2009

10.41 Million Reasons to Hate Comcast

Filed under: Rants — Tags: , , , , , , , , , , , , , — admin @ 6:22 pm
You guessed it…that’s how much the CEO makes per year before stock options!  Read about this 2 month long Internet service debacle at The Huffington Post. Author Aaron Greenspan marvels over the state-of-the-art Comcast Center in downtown Philidelphia and laments at the same time over why Comcast can’t get his Internet to work for over 2-months. [...]

You guessed it…that’s how much the CEO makes per year before stock options!  Read about this 2 month long Internet service debacle at The Huffington Post.

Author Aaron Greenspan marvels over the state-of-the-art Comcast Center in downtown Philidelphia and laments at the same time over why Comcast can’t get his Internet to work for over 2-months.

It reads like the classic Abbott & Costello “Who’s on First” routine…

“You should replace your modem.”  “No one told me I had to buy a new modem.”  “You don’t, but you know, sometimes we just replace the customer’s equipment and it works.”  “The first technician already diagnosed the problem at the pole outside. The modem doesn’t even factor in.”  “If there was a problem at the tap, more customers would be callin’ in regarding the same issue.”  “Well then how do you explain the fact that you had network loss at the pole?”  “So the next steps would be that we could swap out the modem.”  “But as I told you, the tech was having problems at the pole outside, where my modem was not involved.”  “Right! Right! and the network technician, came out there is what I’m tellin’ you!”  “Right. But apparently whatever he did did not fix the problem.”  “But how do you know… You’re not even giving it a chance to be your modem! You wanna point your finger at us! And I’m tryin’ to troubleshoot it!”  “I don’t have to give it a ‘chance’ to be my modem, because the problem is outside. Because that’s what your diagnostics show!”

ROTFLOL!!!!!!!!!!  There’s lots more as you can imagine!  Read this one…you’ll love it.

March 30, 2009

Comcast Customer Blogs after Rate Hike

Filed under: Rants — Tags: , , , , , , , — admin @ 3:49 pm
Read this side-splitting post at Brokebutstilldrinking Pittsburg blogger recounts his dealings with Comcast after his bill jumps from $85 to $185. I don’t like it when they call me sir, especially when they’re raping me. Sir, would you mind dropping your pants and bending over? Thank you, sir. We’ll be done in a few moments. Let [...]

Read this side-splitting post at Brokebutstilldrinking

Pittsburg blogger recounts his dealings with Comcast after his bill jumps from $85 to $185.

I don’t like it when they call me sir, especially when they’re raping me. Sir, would you mind dropping your pants and bending over? Thank you, sir. We’ll be done in a few moments.

Let me point out that you were being RAPED at $85.  Congrats on your decision to CUT-THE-CABLE.

March 26, 2009

Knoxville SLAMMED with bogus Comcast charges

Filed under: Rants — Tags: , , , , , , , , , , , , , , , , , , , , — admin @ 4:47 pm
Read the entire discussion at Knoxviews Taking advantage of their virtual Monopoly in the Knoxville  TN area, Comcast SLAMS customers with “Cable Guard” and “Service Protection Plan” charges that they DID NOT REQUEST.  You better pay us  for protection or we’ll send cousin Frankie “Piano-Wire” to talk to you.

Read the entire discussion at Knoxviews

Taking advantage of their virtual Monopoly in the Knoxville  TN area, Comcast SLAMS customers with “Cable Guard” and “Service Protection Plan” charges that they DID NOT REQUEST. 

You better pay us  for protection or we’ll send cousin Frankie “Piano-Wire” to talk to you.

March 25, 2009

Once a Comcast Customer, ALWAYS a Comcast Customer

Filed under: Rants — Tags: , , , , , , , , , , , , — admin @ 4:05 pm
bnguyen1977 explains how difficult it can be to CANCEL a subscription at My3Cents 1st attempt, rep says it must be done at their office 30 minutes away and show ID and SS#. 2nd attempt, SS# is incorrect in Comcast system.  Can’t make any changes (why do they need our SSN#?) 3rd attempt, Comcast finally gives [...]

bnguyen1977 explains how difficult it can be to CANCEL a subscription at My3Cents

1st attempt, rep says it must be done at their office 30 minutes away and show ID and SS#.

2nd attempt, SS# is incorrect in Comcast system.  Can’t make any changes (why do they need our SSN#?)

3rd attempt, Comcast finally gives in…but you still owe $$$ (not to mention late fees)

“This is completely a scam if you ask me.”  Well of course it is, but Comcast is above the law.  Has anyone ever experienced the same type of problem when wanting to ADD SERVICES to their account?

Non-Discrimination: Comcast screws Disabled & Unemployed too

Filed under: Rants — Tags: , , , , , , , , , , , , , , , — admin @ 3:32 pm
Read this little gem at RipOffReport Deedra of Bothell, Washington is disabled and unemployed and wants nothing more than the most basic of television packages that Comcast sees fit to offer.  She has been a customer for 6 long years and has NEVER received all of the channels she is supposed to receive. “I subscribe [...]

Read this little gem at RipOffReport

Deedra of Bothell, Washington is disabled and unemployed and wants nothing more than the most basic of television packages that Comcast sees fit to offer.  She has been a customer for 6 long years and has NEVER received all of the channels she is supposed to receive.

“I subscribe to the most basic level of service. Note: I do not expect inferior service because of this, but Comcast seems to have a different opinion.”  But Deedra darling, WE ARE COMCAST.  We piss on you for a living,

“Comcast has provided the worst service for the longest time of any company I’ve ever been involved with.”  …and proud of it, ’cause we’re Comcast, BIOTCH.

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