CUT-THE-CABLE.COM

August 3, 2009

Time for Some Hope & Change

As this website continues to grow along with its following, I feel that it is time to expand and offer our own editorials.  Our readership has hit a threshold for us to begin to make a difference if we band together.  So if I may, let me start the ball rolling with my utopian vision of what [...]

As this website continues to grow along with its following, I feel that it is time to expand and offer our own editorials.  Our readership has hit a threshold for us to begin to make a difference if we band together.  So if I may, let me start the ball rolling with my utopian vision of what the cable industry SHOULD look like if the consumers best interest were of the primary concern.

Break the Business Units into Different Companies

Comcast and Time Warner both started as Cable TV companies.  Verizon and AT&T both began as essentially telephone companies.  Over time as the technology playing field evolved and these technologies converged, these companies are now all offering the same core services: CATV, Internet, and Telephone.  The one thing that all of these services have in common from the consumers standpoint is that little piece of coaxial cable that runs into their home.  If you look at that cable coming off of the telephone pole running in parallel with your power line, the common person has to ask the question: ”Why is it that the way I am treated as a POWER consumer is so different than the way I’m treated as a CABLE consumer?”  Believe it or not, the answer in my mind is a matter of mere politics.

Did you ever wonder how companies like AIG, GM, and other got so big that they were deemed “too big to be allowed to fail” by our own federal government?  It’s because these machines co-exist in a symbiotic relationship.  As long as the COMCASTs, AIGs, and GMs keep funneling huge sums of money in the forms of lobbying and political contributions (to both parties), there is no political incentive to break them down into manageable businesses.  And the only way that the cable industry can continue to afford to do this is if they continue to make obsene profits. 

If you recall during the Clinton years, Bill Gates and MICROSOFT did not pay the Clintons the “hommage” that they felt was due from such a wealthy company, and a 16-month epic anti-trust battle began with results being that Microsoft had deep enough pockets to outlast the Clinton reign.  The moral of that story is that the bigger a conglomerate gets, the harder it is for even the federal government to reign them in.  The fact of the matter is that these companies are setting policy, not your elected leaders.

My recommendation is that the federal governement update the FCC regulations to disallow CATV, Internet, and phone services to be offered by the same company.  The first thing that people will say is that you will then loose the economies of scale that come from packaging these services.  NONSENCE!  It wasn’t too long ago that through your local telephone provider you could select from any numbe of different long distance providers and still have that transparently incorporated into a single billing statement.  Therefore, there is absoluely no reason that the same consolidated services could not be offered to the consumers through a unified billing statment, for completely seperate companies.  The benefit to the consumer in doing this is that you will have choices for each component through your coax cable and not locked into a vertual monopoly, which then also contributes to the self-perpetuating machine.

Treat Cable Services as a Public Utility

The next step in my utopian vision is that cable services be treated in the same manner as any other public utility.  Let’s have a meter installed on the outside of the house.  It can be a SMART meter that doesn’t require someone to come out and read it once a month.  The technology is there for the information to be sent back to the cable company without having to send someone out.  Now, envision the option of paying for your CATV, Internet, and phone based on actual usage rather than a flat monthly fee!  That would completely change the landscape of how television content providers are compensated also.  If for example, HBO feels that their product is so superior to your local NBC affiliate, then let them get compensated based on actual viewership.  I guarentee that a lot of the old assumptions about the relative popularity of one station over another will be proven wrong.  I’m not saying that you have to do away completely with subscription pricing, but having a regulatory requirement in place that gives the consumers the option of metered usage can only benefit cable consumers as a whole.

Change the Revenue Stream

In the CATV world, the business model as it currently exists has the consumers paying the cable company for services, and the cable company paying the networks for content.  This model allows the various networks to raise their rates at will based on dubious ratings data, and the cost is then passed down to the consumers in the form of increased CATV rates.  I propose that this is OK for premium channels (ones that rely on content only without suplemental advertisements) which the consumer can select on an  “a la carte” basis, but that all other channels that carry ADVERTISEMENTS be carried by the cable companies on a purely speculative basis with 100% of their revenues coming from their advertisements.  These commercial station should pay the cable companies for the bandwidth capacity to deliver their signal to the consumers and not vice-versa

So there you have it folks, my ‘pie in the sky’ utopian vision.  Please pick it apart or add to it, and by all means send in your ideas.  Once we have enough of them we can put our heads together and start the petitioning process.  If you want to share without it being posted, just email me and we’ll discuss things off-line.

June 30, 2009

Comcast and TW Plot Against Internet TV

The tw biggest CABLE MAFIA  giants have teamed up to limit internet TV content to only their cable TV subscribers.  Read all about it at GIGAOM “The first test of the new system, which will authenticate cable subscribers online and make available programs on the Web for no additional charge, will be announced Wednesday, between [...]

The tw biggest CABLE MAFIA  giants have teamed up to limit internet TV content to only their cable TV subscribers.  Read all about it at GIGAOM

“The first test of the new system, which will authenticate cable subscribers online and make available programs on the Web for no additional charge, will be announced Wednesday, between Comcast and Time Warner. The trial will involve about 5,000 Comcast subscribers, and television shows from the Time Warner networks TNT and TBS.”

Can anyone say ANTI-TRUST?


June 11, 2009

Chattanooga Tolerates Comcast Rip-Offs

Lady Walker of Signal Mountain writes this opinion piece in The Chattanoogan.com Latest update from Comcast. If you have cable, from today on you will only be able to access local channels—nothing more. From this point forward you must rent boxes from Comcast at $1.99 per box per month plus taxes. They will generously, out [...]

Lady Walker of Signal Mountain writes this opinion piece in The Chattanoogan.com

Latest update from Comcast. If you have cable, from today on you will only be able to access local channels—nothing more. From this point forward you must rent boxes from Comcast at $1.99 per box per month plus taxes. They will generously, out of the goodness of their hearts, (sarcasm intended) give 2 boxes per household at no cost. Not to mention that they have been moving all of their channels upwards in the higher numbers over the past months so that you must also purchase an additional digital service package.

When I called Comcast a couple of months ago, I was told not to worry, that as long as we had Comcast service, there would be no problem with our televisions (true, they just didn’t tell you that the price of playing poker is going up and that they are holding all of the aces). Now things have changed so that Comcast has deviated from the FCC plan for digital conversion, and this is their way of generating additional income from their subscribers. I was told today that this new plan will allow Comcast to provide faster internet signals and additional HD channels. When I asked when this would occur and at what additional costs I was told that information wasn’t available.
I also asked if things changed again and we would no longer need these additional boxes, would Comcast notify us. I was told yes that Comcast always notifies their customers of price decreases (true again, they NEVER decrease their prices and the customers NEVER get notified). I guess that’s why I never saw anything in the billing memos, because when was the last time Comcast lowered prices and still provided decent functioning services at a lower rate? (sorry, more sarcasm)

So, pay for your expanded cable service, pay for your additional boxes and pay more later for your internet and additional HD channels. Basically, we are being held for ransom by Comcast pirates. I really hope that EPB’s new fiber optic system can come through and give local consumers a choice for our television services.

Aren’t these Chattanoogans nice people?  They obviously understand that they are being BENT OVER by Comcast and their response is sarcasm, and MORE sarcasm (and then they apologize for it)!  Do you ever wonder why companies like Comcast choose these “nice” communities to pilot their new SCREW THE CUSTOMER campaigns?

HEY CHATTANOOGA…WAKE UP!!!  You have other options.  You can get free TV from your antenna (the picture quality is superior to Comcast on their best day), or just simply CUT-THE-CABLE.  At least go out and buy yourselves a jar of Vaseline…Geez.

May 27, 2009

Court of Appeals Upholds FCC Ruling Against Exclusive Cable Deals

Chalk one up for the consumers!  Read all about it at Boston.com The FCC voted in October 2007 to cancel exclusive agreements between cable companies and apartment owners, opening the way for competition from other service providers. The National Cable & Telecommunications Association (i.e. COMCAST) appealed, saying the agency had exceeded its authority. Yesterday, the [...]

Chalk one up for the consumers!  Read all about it at Boston.com

The FCC voted in October 2007 to cancel exclusive agreements between cable companies and apartment owners, opening the way for competition from other service providers. The National Cable & Telecommunications Association (i.e. COMCAST) appealed, saying the agency had exceeded its authority.

Yesterday, the US Court of Appeals ruled in favor of the FCC.  The FCC rule bars cable companies from enforcing current exclusive-access deals, or making new ones, in residential buildings such as apartment houses and condominiums.  There it is folks!  If you live in an apartment or condo and have been stuck with Comcast because that is who the Property Management company signed up with, you now have the GREEN LIGHT to shop for an alternate provider!

“Contracts helped building owners get lower prices and better service (HA HA HA) from cable companies”, said Betsy Feigin Befus, a vice president with the National Multi Housing Council, a Washington-based trade group representing the apartment industry (who is obviously in Comcast’s pocket) that took part in the case.  “The FCC took away an important incentive for cable firms to negotiate.” 

Betsy Befus been BEAT!  She better begin belting down Bailey’s at the bar.  Bigger bucks from Comcast’s “Back-Slapping” budget wont budge Big Brother.  Bye-Bye b-b-b-Betsy.

 

May 19, 2009

Comcast Slapped with Anti-Trust Class Action Suit

Read the news at HuntingtonNews.net Gordon Ramey II has filed a federal anti-trust complaint against Comcast due to mandatory rental fees for “cable box” or “set-top-boxes,” which are mandatory to view premium and/or digital cable.  The suit alleges that the company’s actions constitute an unlawful tying arrangement resulting in an impermissible restraint of trade. Due [...]

Read the news at HuntingtonNews.net

Gordon Ramey II has filed a federal anti-trust complaint against Comcast due to mandatory rental fees for “cable box” or “set-top-boxes,” which are mandatory to view premium and/or digital cable.  The suit alleges that the company’s actions constitute an unlawful tying arrangement resulting in an impermissible restraint of trade.

Due to a monopoly in cable markets and its dominance in the industry, the company’s “sufficiently strong economic power” , cable box competitors have “little motivation” or are “foreclosed” from entering the market, since Comcast which has more than 50% of the cable market.

Ramey’s attorneys allege that the cable provider purchases the boxes from Motorola or Scientific Atlanta “at a fixed and low cost… only to turn around and rent the same boxes to the class (for a hefty profit) with full knowledge that members of the Class have no choice but to pay the rental fees.”

A Comcast spokeman wants to say “Bring it on!  We’ll tie this up in the courts for 20-years and out-spend you into the ground.  By that time, set-top boxes will be gone and customers will be forced to buy Comcast-branded TV sets”

May 15, 2009

Tuscaloosans Drop Comcast for AT&T U-Verse

Read about the excitement in the TuscaloosNews.Com Forums section. Consumers in Tuscaloosa, Alabama are elated that the Comcast monopoly in their area has finally been broken by availability of the AT&T U-Verse product.  Here are some of the more notable comments: the COMCAST office was overflowing with AT&T converts turning in their boxes You could [...]

Read about the excitement in the TuscaloosNews.Com Forums section.

Consumers in Tuscaloosa, Alabama are elated that the Comcast monopoly in their area has finally been broken by availability of the AT&T U-Verse product.  Here are some of the more notable comments:

  • the COMCAST office was overflowing with AT&T converts turning in their boxes
  • You could hear the joy in their voice
  • the quality is noticeably better and the features and channel selections are awesome
  • Comcast has been a monopoly (in Tuscaloosa) and as such has become fat and lazy
  • I could not be happier if Comcast went out of business
  • It was hasta la vista, etc. And we haven’t looked back.
  • Comcast is terrible, eventually everyone’s quality of service (or thier lack of) comes around to bite them in the arse
  • I have a neighbor who calls them concast. His theory: they are conning us out of our money, and casting us into the ignore bin of customer service
  • The only people I feel badly for with the Comcast situation are the people who may loose jobs over this. But the company has no one to blame but themselves for their lousy service.
  • Comcast had the most horrible customer service in town. I’d probably smile inside a little if they closed.
  • Comcast was the slowest “high-speed” internet I ever had. And we’ve had internet all over the country, including in Hawaii

Just one last comment to celebrate all former Comcast slaves…

And when this happens, when we allow freedom to ring, when we let it ring from every tenement and every hamlet, from every state and every city, we will be able to speed up that day when all of God’s children, black men and white men, Jews and Gentiles, Protestants and Catholics, will be able to join hands and sing in the words of the old Negro spiritual, “Free at last, free at last. Thank God Almighty, we are free at last.”   -MARTIN LUTHER KING JR-

May 7, 2009

San Jose State Student gets the Comcast Treatment

Ralph Warner writes in The Spartan Daily an item titled “Comcast Loves to Empty Wallets”. Here are a few awesome snippets from the piece: “…upon showing up to their offices – which had a stunning resemblance to the DMV with about 14 numbered windows, a ticketing machine and plenty of disgruntled customers…” “According to a [...]

Ralph Warner writes in The Spartan Daily an item titled “Comcast Loves to Empty Wallets”.

Here are a few awesome snippets from the piece:

“…upon showing up to their offices – which had a stunning resemblance to the DMV with about 14 numbered windows, a ticketing machine and plenty of disgruntled customers…”

“According to a 2004 survey by the American Customer Satisfaction Index, Comcast’s customer service satisfaction rating was the lowest of any organization or company finishing lower than the IRS…Comcast also has false or misleading claims of offering the most HD channels in their advertisements.”

“Underneath that witty inviting exterior lies a corporation that exudes greed and shows no gratitude toward loyal customers.”

Well said Ralph.  CUT-THE-CABLE gives you an A+

May 5, 2009

Comcast Rates Up 8%

Read the story at PCMAG.COM Comcast CEO Brian Roberts says “”Our results for the first quarter mark a solid start to 2009, demonstrating the underlying strength of our subscription businesses and our ability to continue to manage effectively in a challenging environment.  Looking ahead, we remain focused on delivering superior products to our customers, strengthening our [...]

Read the story at PCMAG.COM

Comcast CEO Brian Roberts says “”Our results for the first quarter mark a solid start to 2009, demonstrating the underlying strength of our subscription businesses and our ability to continue to manage effectively in a challenging environment.  Looking ahead, we remain focused on delivering superior products to our customers, strengthening our competitive position and building value for our shareholders over the long-term.”

In English, what he said is “Damn, we’re good!  I can’t believe these stupid customers are falling for this…and in a recession no less!  We’ll keep sending more garbage down the line and they’ll eat it all, AND LIKE IT!  The only thing you stockholders have to fear is an educated consumer, and that wont happen anytime soon.”

April 23, 2009

Comcast Using ‘Bait & Switch’ Sales Tactics

Read this complaint by SCHMOE101 at ComplaintBoard.com Here’s a ComCrap customer from Oakbrook Terrace, IL  who wanted to add phone service on top of the CATV and Internet service he was already receiving.  The salesperson said he could keep his two DVRs at no charge if he upgraded to their infamous “Triple Play” (also know [...]

Read this complaint by SCHMOE101 at ComplaintBoard.com

Here’s a ComCrap customer from Oakbrook Terrace, IL  who wanted to add phone service on top of the CATV and Internet service he was already receiving.  The salesperson said he could keep his two DVRs at no charge if he upgraded to their infamous “Triple Play” (also know as “Trouble Play”) for $179/month.  Guess what…HE FELL FOR IT!  Now about one week later, Comcast remotely cuts off the second DVR and says he has to pay another $15/month to get it working again.

$179/month!!!  People…what are you thinking?  That’s over TWO THOUSAND DOLLARS A YEAR!!!  I would love to see the statistic of how many households on government assistance are subscribers!!!  How anyone can feel that they are getting any VALUE here is beyond me, but that’s another rant.

Hey Comcast, I’ve got a better package name than “Triple Play”.  You should call it “The 3-Card Monte”: Now you see it, NOW YOU DON’T.

April 7, 2009

Comcast is Locking Football Fans Out

Read this article from the CEO of the NFL Network, Steve Bornstein at The Philidelphia Inquirer. “Starting May 1, Comcast will stop carrying the network – denying fans the unique access and special coverage of the NFL that only NFL Network delivers.” “Comcast wants to continue to limit access to the network by charging consumers [...]

Read this article from the CEO of the NFL Network, Steve Bornstein at The Philidelphia Inquirer.

  • “Starting May 1, Comcast will stop carrying the network – denying fans the unique access and special coverage of the NFL that only NFL Network delivers.”
  • “Comcast wants to continue to limit access to the network by charging consumers extra for it. Comcast collects this extra charge to provide NFL Network as part of its sports package.”
  • “Comcast refuses to reach a new agreement with NFL Network that would make it available to a larger number of subscribers without the extra monthly fee.”
  • “Comcast discriminates against networks such as ours because we are independent. “
  • “Instead of negotiating with independent programmers, the cable companies discriminate against them in favor of their own services.”
  • “In October, the Federal Communications Commission’s Media Bureau ruled that we had shown that Comcast discriminated and retaliated against NFL Network. The bureau ordered an administrative-law judge to conduct additional proceedings.”
  • “We hope that Comcast will act responsibly, negotiate with us in good faith, and keep the best interests of the fans in mind.”

We hope so too, BUT IT JUST AINT GONNA HAPPEN.  Comcast is happy to keep the best interests of the fans in mind…for a HEFTY FEE!

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