CUT-THE-CABLE.COM

April 7, 2009

COMmunistCAST Updates their Customer Agreement

Filed under: Bully Tactics — Tags: , , , , , , , , , , , , , , , , , — admin @ 5:33 pm
April Fools????  NOT!  This is REAL.  Read about the April 1st update to the Comcast Customer Agreement at ZDNET. Dan Kusnetzky along with other Comcast customers received the new & improved Comcast Customer Agreement in their latest bill.  Comcast claims the right to do the following things: Insert cards or other hardware into customer owned equipment. While [...]

April Fools????  NOT!  This is REAL.  Read about the April 1st update to the Comcast Customer Agreement at ZDNET.

Dan Kusnetzky along with other Comcast customers received the new & improved Comcast Customer Agreement in their latest bill.  Comcast claims the right to do the following things:

  • Insert cards or other hardware into customer owned equipment. While I expect they mean a customers cable box, the wording allows them to modify computer hardware attached to their network.
  • Send software and or “downloads” ot the customer equipment. Install, configure, maintain, inspect and upgrade customer equipment. Once again, I suspect the intention is to allow Comcast to touch customer-owned cable boxes, the rights they assert clearly extend to computers attached to their network.

Dan contacted Comcast Customer Service to point out that the wording of that agreement is too broad.  Comcast is asserting the right to install hardare and software in just about anything attached to their network.

“When presented with my concern about the overly broad wording…and that customers had no way to opt out, the representative said customers always had the ability to take their business to another company. “

“For the bureaucrat, the world is a mere object to be manipulated by him.”  -Karl Marx
“Confiscation of the property of all emigrants and rebels” -Plank #4 of The Communist Manifesto

Welcome to The Communist Country of Comcast!  Can I offer anyone a pair of scissors?

Comcast & Sprint: A Marriage Made in Hell

Filed under: Insider Stuff — Tags: , , , , , , , , , , , , , , , , , , , , , , , , — admin @ 4:44 pm
How can 1+1=0?  See the Business Insider to find out. Speculation of Comcast buying Sprint heats up after Comcast CEO Brian Roberts spoke at a cable show in Washington D.C. on 4/1/09. “Wireless is a conundrum for the cable industry”  Conundrum..interesting!  Kinda like “how do you make cable wireless?” “AT&T and Verizon are not the elephants [...]

How can 1+1=0?  See the Business Insider to find out.

Speculation of Comcast buying Sprint heats up after Comcast CEO Brian Roberts spoke at a cable show in Washington D.C. on 4/1/09.

  • “Wireless is a conundrum for the cable industry”  Conundrum..interesting!  Kinda like “how do you make cable wireless?”
  • “AT&T and Verizon are not the elephants in the room, they’re the super elephants, They’ve got all the market share, and it’s going to be a tough road to hoe” If they are the ‘Super Elephants’ then you must be JABBA THE HUTT.  Quote from JTH: “This bounty hunter is my kind of scum: fearless and inventive.”
  • “Putting a bunch of us in a company with the benefit of Sprint and their infrastructure felt like an interesting road for us to go into” Hey!  There’s an idea.  Let’s BUY a company with an infrastructure that actually…WORKS!
  • Roberts also avoided a clear answer to the question as to whether Clearwire was Comcast’s sole wireless strategy, indicating that Comcast’s “current” focus was making Clearwire successful. Hmmmm, I can’t image anyone from Comcast avoiding a clear answer to a queston (-;  It appears that Comcast’s Customer Service takes their marching orders right from the top!

March 30, 2009

Comcast Customer Blogs after Rate Hike

Filed under: Rants — Tags: , , , , , , , — admin @ 3:49 pm
Read this side-splitting post at Brokebutstilldrinking Pittsburg blogger recounts his dealings with Comcast after his bill jumps from $85 to $185. I don’t like it when they call me sir, especially when they’re raping me. Sir, would you mind dropping your pants and bending over? Thank you, sir. We’ll be done in a few moments. Let [...]

Read this side-splitting post at Brokebutstilldrinking

Pittsburg blogger recounts his dealings with Comcast after his bill jumps from $85 to $185.

I don’t like it when they call me sir, especially when they’re raping me. Sir, would you mind dropping your pants and bending over? Thank you, sir. We’ll be done in a few moments.

Let me point out that you were being RAPED at $85.  Congrats on your decision to CUT-THE-CABLE.

March 26, 2009

Knoxville SLAMMED with bogus Comcast charges

Filed under: Rants — Tags: , , , , , , , , , , , , , , , , , , , , — admin @ 4:47 pm
Read the entire discussion at Knoxviews Taking advantage of their virtual Monopoly in the Knoxville  TN area, Comcast SLAMS customers with “Cable Guard” and “Service Protection Plan” charges that they DID NOT REQUEST.  You better pay us  for protection or we’ll send cousin Frankie “Piano-Wire” to talk to you.

Read the entire discussion at Knoxviews

Taking advantage of their virtual Monopoly in the Knoxville  TN area, Comcast SLAMS customers with “Cable Guard” and “Service Protection Plan” charges that they DID NOT REQUEST. 

You better pay us  for protection or we’ll send cousin Frankie “Piano-Wire” to talk to you.

March 20, 2009

FCC Chair recommends that COMCAST BE PUNISHED

Filed under: In the News — Tags: , , , , , , , , , , , , — admin @ 4:35 pm
Read the article at reason.org Comcast is in the hot seat for BLOCKING INTERNET TRAFFIC when it throttled down the BitTorrent protocol.  Maybe the CEO of Comcast should consider running for GOVERNOR now that he has experience (-;

Read the article at reason.org

Comcast is in the hot seat for BLOCKING INTERNET TRAFFIC when it throttled down the BitTorrent protocol.  Maybe the CEO of Comcast should consider running for GOVERNOR now that he has experience (-;

Comcast holds Portland Trail Blazer Fans Hostage

Filed under: Bully Tactics — Tags: , , , , , , , , , , , , , , , , — admin @ 3:02 pm
Read the whole story here at the Portland Business Journal Comcast replaced FSN Northwest as the primary broadcaster for the Portland, Oregon professional basketball team in early ’07.  Now, Comcast is holding a gun to the head of other area service providers to ‘Pay Tribute’ in order to carry the games. Comcast is not satisfied in just SCREWING [...]

Read the whole story here at the Portland Business Journal

Comcast replaced FSN Northwest as the primary broadcaster for the Portland, Oregon professional basketball team in early ’07.  Now, Comcast is holding a gun to the head of other area service providers to ‘Pay Tribute’ in order to carry the games.

Comcast is not satisfied in just SCREWING their own customers.  Apparently they feel the need to punish their competitor’s customers too!  I foresee a new Comcast logo in the near future…one with Whips & Chains.

March 18, 2009

4 Months of Comcast Cable Problems Can’t Be Resolved

Filed under: Rants — Tags: , , , , , , , , — admin @ 8:34 pm
Read the whole article at The Consumerist Poor William who lives in an apartment complex ‘serviced’ only by Comcast shows a detailed account of his dealings with Comcast in trying to get problems with the TV signal repaired.   Here are a few snips: “11/28 Called the corporate # and talked with Nichole who said I [...]

Read the whole article at The Consumerist

Poor William who lives in an apartment complex ‘serviced’ only by Comcast shows a detailed account of his dealings with Comcast in trying to get problems with the TV signal repaired.   Here are a few snips:

“11/28 Called the corporate # and talked with Nichole who said I would receive a call back from an Executive Tech by Monday 12/1.”  LOL…we’re escalating the ticket to an EXECUTIVE TECH (who gets paid $8.50/hr instead of a regular tech that gets paid $8/hr) and we’ll really get this problems solved!

Check this out…I love this part:
“On 2/1/09 at 7:15pm, while my friends, family and I were watching the Super Bowl, a tech showed up and wanted to disconnect the cable to see if he could determine the problem.”  Here we have evidence that Comcast goes the “extra mile” and “above & beyond” to piss off their customers <D’oh>

March 17, 2009

Lafayette, Indiana gets “serviced” by Comcast

Filed under: Bully Tactics — Tags: , , , , , , , , — admin @ 7:38 pm
From JCONLINE.COM Extensive channel lineup changes are scheduled for April.  Customers appear to have mixed reactions. A spokes person for Comcast says “We ask for our customers’ patience as we work diligently to improve cable services in the Lafayette area,” he said. “We apologize to our customers for any inconvenience.”  If I had a nickle [...]

From JCONLINE.COM

Extensive channel lineup changes are scheduled for April.  Customers appear to have mixed reactions.

A spokes person for Comcast says “We ask for our customers’ patience as we work diligently to improve cable services in the Lafayette area,” he said. “We apologize to our customers for any inconvenience.”  If I had a nickle for every time Comcast has ‘apologized for any inconvenience’ I’d be RICH!

I’ve got one thing to says to Comcast about this…”Change Management”

Interview with Comcast COO Steve Burke

Filed under: Insider Stuff — Tags: , , , , , , , — admin @ 5:14 pm
Read the whole interview at TechFlash Whoa!!!  Check out some of these quotes.  Is this guy in LALA Land or what? “We and the programmers are going to want to make sure that the cable programming that people pay for when they get basic TV service doesn’t go completely on the Internet, so there is [...]

Read the whole interview at TechFlash

Whoa!!!  Check out some of these quotes.  Is this guy in LALA Land or what?

“We and the programmers are going to want to make sure that the cable programming that people pay for when they get basic TV service doesn’t go completely on the Internet, so there is still a reason to subscribe to cable.”  Did this knucklehead just admit to conspiring with the networks to create artificial demand?

“…content companies are going to make sure that people keep paying cable companies and cable companies keep paying them.”   Hmmm, so the formula to get rid of your sorry ass is to ‘cut out the middle man’.

“…even when you do things right 99.9 percent of the time, when you have 24 million customers, you get a lot of phone calls and lot of repair issues and things you need to do.”  LOL…no comment required!

“…our biggest cost is the programmers, and our programming costs keep going up every year. So, we…pass on those costs to our customers. And unfortunately those costs go up and our prices go up.”  Ohhhh, so it’s the programming…the guys that get paid by the advertisers AND the cable companies.  It’s a wonder that ABC, CBS, and NBC were able to survive before you came along!

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