From JCONLINE.COM
Extensive channel lineup changes are scheduled for April. Customers appear to have mixed reactions.
A spokes person for Comcast says “We ask for our customers’ patience as we work diligently to improve cable services in the Lafayette area,” he said. “We apologize to our customers for any inconvenience.” If I had a nickle for every time Comcast has ‘apologized for any inconvenience’ I’d be RICH!
I’ve got one thing to says to Comcast about this…”Change Management”
Read the whole interview at TechFlash
Whoa!!! Check out some of these quotes. Is this guy in LALA Land or what?
“We and the programmers are going to want to make sure that the cable programming that people pay for when they get basic TV service doesn’t go completely on the Internet, so there is still a reason to subscribe to cable.” Did this knucklehead just admit to conspiring with the networks to create artificial demand?
“…content companies are going to make sure that people keep paying cable companies and cable companies keep paying them.” Hmmm, so the formula to get rid of your sorry ass is to ‘cut out the middle man’.
“…even when you do things right 99.9 percent of the time, when you have 24 million customers, you get a lot of phone calls and lot of repair issues and things you need to do.” LOL…no comment required!
“…our biggest cost is the programmers, and our programming costs keep going up every year. So, we…pass on those costs to our customers. And unfortunately those costs go up and our prices go up.” Ohhhh, so it’s the programming…the guys that get paid by the advertisers AND the cable companies. It’s a wonder that ABC, CBS, and NBC were able to survive before you came along!
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